Zuzo appears in the movie, Elena and the Secret of Avalor. When Shuriki killed the King and Queen and took over of the Kingdom of Avalor following the murder of the King and Queen, Alakazar, the Royal Sorcerer put the surviving members of the Royal Family in an enchanted painting. After Elena was trapped in the Amulet of Avalor, Alakazar summoned Zuzo who sent him on a journey to free her so she could free Avalor.
Zuzo appears in the show that follows the events of the special. Elena is able to see and talk to Zuzo because of some left over residue magic from the Amulet of Avalor after she was freed. In turn, Zuzo is able to offer Elena advice in times of need though he cannot directly help her.